Restaurant POS register screen showing an open terminal register and shift controls

Confirm the operating context

  1. Check the merchant, branch, terminal, active staff member, and open register.
  2. Review orders that remain held, open, unpaid, or pending synchronization.
  3. Resolve failed or rejected commands that affect the expected position.

Reconcile movement and payment totals

  1. Review cash, recorded external card, split, and pay-later transactions.
  2. Confirm cash-in, cash-out, refunds permitted online, and recorded expenses.
  3. Count the physical cash independently before viewing the expected difference.

Record and explain the difference

Enter the counted amount, compare it with the expected position, document the reason for a difference, and make sure the close itself has been saved and synchronized. Keep the closing record tied to the terminal and register session.